Estates Manager
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| Job Type | Temporary / Contract |
| Location | London |
| Area | London, England |
| Sector | Repairs and Maintenance |
| Salary | £13.71 - 16.50 per hour |
| Start Date | ASAP |
| Advertiser | Braxfield Recruitment |
| Job Ref | BC/Req/000576 |
| Job Views | 35 |
- Description
Braxfield Recruitment are a leading recruitment agency working within the social housing sector. We have been appointed by a housing provider based in North London who are looking to recruit an experience Estates Manager on a 3 months interim contract.
As an Estates Manager you will be responsible for the following:
- Managing a team of caretakers, estate services operatives and where required retirement cleaners, ensuring the delivery of excellent customer service, maintaining high standards of cleanliness, safety and security on estates.
- Leading, managing, motivating and developing the team to ensure the delivery of excellent customer service.
- Monitoring the standards on the estates through regular and ad hoc block inspections.
- Providing a responsive customer service to residents in relation to cleaning standards on the estates. Proactively responding to issues raised by residents in relation to estates services.
- Managing staff performance, carrying out performance reviews and 1:1 sessions.
- Monitoring & chasing progress on communal repairs, including reporting emergency/urgent repairs and post inspecting to ensure quality.
- Attending resident meetings and reporting any apparent breaches of tenancy agreements to Neighbourhood Housing Officers including: noise, nuisance, illegal sub-letting, uncontrolled pets, fly tipping and abandoned vehicles etc.
- Acting as point of contact for residents and as a link with office based colleagues.
- Monitoring contracted services on the estates, ensuring that any failure in services is addressed.
To be considered for the position of Estates Manager you must have the following:
- Valid UK drivers licence and access to a vehicle (mileage will be paid) (essential).
- Staff management experience.
- Previous experience working in estate services.
- Excellent customer service skills.
- Current DBS (dates within the last 12 months, or DBS in progress) (preferred).
Job title: Estates Manager
Location: North London
Pay rate: £13.71 - £16.50 LTD
Hours: 8am – 5pm
If this sounds like something you may be interested in and for more information, please submit a copy of your up to date CV and one of our consultants will be in touch.
Thank you for taking the time to read this advert.
