Service Charge & Rents Manager
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| Job Type | Permanent Full Time |
| Location | Camden |
| Area | London, England |
| Sector | Admin and ClericalSocial Housing |
| Salary | £43,000 - £47,000 |
| Start Date | |
| Advertiser | Braxfield Recruitment |
| Telephone | 020 37945925 |
| Job Ref | BRAX/Req/000438 |
| Job Views | 111 |
- Description
- Braxfield Recruitment are a leading recruitment agency working within the social housing sector. We have been appointed by a housing provider based in London who are currently looking to recruit an experience Service Charge and Rents Manager on a permanent basis.
The successful candidate will be responsible for the following:
- Accurate calculation, construction and issue of all service charges, including both annual revenue charges and major works charges for properties in the portfolio management, working with other departments to achieve this.
- Accurate calculation and issue of all rents in the portfolio working as required with other departments to achieve this.
- Setting rent and service charge.
- Managing the Service Charge and Rents Team and its resources (including systems such as BlueBox), allocating work, managing projects and determining priorities.
- Development and effectiveness of the team through regular support, supervision, appraisals, 121s and team meetings. Where required to take action in relation to disciplinary matters, sickness or capability.
- Ensuring the Service Charge and Rents Teams provides an excellent customer focused professional management service to residents and clients ensuring all legal landlord/freeholder obligations are met, ensuring all relevant fees, charges, notices and rents are issued in a timely manner and addressing any queries in relation to these as required.
- Advising and implementing lease terms, statutory measures and policies relevant to the management of shared ownership and leasehold properties.
- Providing specialist advice and guidance to colleagues and residents on matters relating to rents, service charges and third party landlords.
- Undertaking all statutory consultation in relation to service charges.
- Ensuring that the databases and mapping used for the calculation of rents and service charges is up to date, accurate and contains all the relevant information.
To be considered for this role you must have the following:
- Experience in dealing with service charge and rent setting.
- Experience in dealing with variable service charges.
- Experience and knowledge in legislation and regulations.
- Knowledge of property management and experience of calculating and issuing property charges, including services and rents.
- Extensive knowledge of leases, tenancies, legislation and case law in relation to service charges and rents.
- Very good IT skills generally and specifically in relation to Excel.
- The ability to build effective links with relevant stakeholders, both internally and externally.
Contract type: Permanent
Salary: £43,000 - £47,000
Location: East London (to move to Camden in Oct 2019)
Benefits:
- 28 days annual leave + 8 bank holidays
- Excellent pension scheme (currently sector leaders in the contribution made to employees)
- Buying and selling annual leave
- Paid time off to volunteer
- Season ticket loans
- Healthcare cashback plan
- Study leave – up to five days off per year to study toward a relevant qualification.
- And much more!
If this sounds like something you may be interested in and for more info, please submit a copy of your up to date CV and one of our consultants will be in touch to discuss.
Thank you for taking the time to read this advert.
